Marketing & Services

Functions

  • Single window for customer support and services including complaint   redressal.
  • Sales and marketing of all products and services.
  • Order Processing for Products and Services.
  • Monitoring of Sales,  Targets, Revenue receipts and Outstanding dues.
  • Coordination with AERB & RPAD(BARC) regarding Authorization of Transportation Packages
  • Approval of transportation packages for disposal of Radioactive Sources
  • Costing of products & services.
  • Scheduling of supplies.
  • Market Research, Advertisements & Exhibitions.
  • Trouble shooting services in industries(mainly petrochemical industry)using radioisotopes.
  • Calibration services for radiation survey instruments.
  • Radioactivity testing of food and other commodities.
  • Radiation survey services for export consignments of steel.

Procedure for Sales

  • Enquiry received about the product/services.
  • Generation of Formal quotation/proforma invoice.
  • Providing technical information about the product and the procedure to be followed for purchase of the radioactive products.
  • Receipt of order with AERB authorization in specified application forms (A-1 A-2, A-3, D1, RPh-A-1 and SA-4 )
  • Communication of the order status to the customer
  • Packing notes generation based on Receipt of manifest from Production group
  • Dispatch by Personal Collection/Door Delivery/Speed Post/ from nearest airport
  • Invoice generation and payment regularisation.
  • Providing after sales service and support.

Please Contact:

Sr.No. Product Category Contact Person Phone Number Email
1 Radiopharmaceuticals Dr.Yojana Singh (022)27887254/9869454120 yojana[at]britatom[dot]gov[dot]in
2 Radiaion Technology Equipment Piyush Srivastava (022)2788 7300 / 9757454852 piyush[at]britatom[dot]gov[dot]in
3 Dosimeter Kalpana C. Khedkar (022)27887407 / 27887422/27887417 / 27887416 kalpana[at]britatom[dot]gov[dot]in
4 Dosimetry System Kalpana C. Khedkar (022)27887407 / 27887422/27887417 / 27887416 kalpana[at]britatom[dot]gov[dot]in
5 Other Products Jacob Sebastian (022)27887702/9869454140 jacob[at]britatom[dot]gov[dot]in
Sr.No. Service Category Contact Person Phone Number Email
1 Sterilisation of Medical Products Amit Shrivastava (022)25595684 / 9757454865 amits[at]britatom[dot]gov[dot]in
2 Radiation Processing Plant Ranjeet Singh (022)27887410/27887411 ranjitsingh[at]britatom[dot]gov[dot]in
3 Radioanalytical Laboratory N. Jayachandran 9757454857 / (022)2788 7500 jayachandran[at]britatom[dot]gov[dot]in
4 Isotope Application Services Vinay Bhave (022) 27887312 vinayb[at]britatom[dot]gov[dot]in
5 EB Processing Services Kalpana C. Khedkar 022)27887407 / 27887422/27887417 / 27887416 kalpana[at]britatom[dot]gov[dot]in
6 Calibration Services S.B.Kamble (022)27887330/9757454857 kamble[at]britatom[dot]gov[dot]in
7 Dosimetry Services Kalpana C. Khedkar 022)27887407 / 27887422/27887417 / 27887416 kalpana[at]britatom[dot]gov[dot]in